Business System Owner (Support)

Job responsibilities:

Working in close collaboration with the Business System Owner (BSO), and aligned with the direction and priorities defined for the systems, the role includes the following responsibilities:

General responsibilities include:

• System & Requirement Verification
  • Support the review and verification of business and functional requirements across system implementations
  • Assess whether implemented functionalities align with defined requirements and expected behaviours
  • Identify gaps, inconsistencies, and risks between requirements, system configuration, and outputs
• Documentation & Compliance Support
  • Assist in the review of DTMS and validation documentation (e.g. URS, validation plans, SOPs, access plans) to ensure alignment with internal standards and regulatory expectations
  • Identify documentation gaps, inconsistencies, or missing traceability
  • Support the preparation and maintenance of audit-relevant documentation
• Testing & Validation Review
  • Review test strategies, test scripts, and test cases to ensure alignment with business requirements and acceptance criteria
  • Identify gaps, ambiguities, inconsistencies, or missing coverage within test documentation
  • Assess whether test design adequately reflects expected system behaviour and data flows
  • Support the completion and quality of validation and testing documentation
• Data Flow & Interoperability Analysis
  • Analyse data flows across source systems, master data systems, and consumption domains
  • Identify inconsistencies in data mapping, transformations, and downstream usage
  • Support improvements in data consistency, reuse, and interoperability across systems
• Cross-System Support
  • Provide structured support across multiple R&D systems and initiatives (e.g. Reltio, SIMS, Denodo, IDMP Ontology, Stewardship tools)
  • Maintain awareness of dependencies and interactions between systems, domains, and projects
  • Contribute to consistency and alignment across initiatives and implementations
• Stakeholder Collaboration
  • Collaborate with technical teams, business stakeholders, and data owners
  • Support clarification of requirements and resolution of issues
  • Communicate findings, risks, and recommendations in a clear and structured manner
• Continuity & Knowledge Support
  • Develop a strong understanding of system landscape, ongoing initiatives, and key topics
  • Support continuity of activities by following up on key topics and documenting outcomes
  • Provide structured updates and context to support ongoing discussions and decisions

General qualifications:

• Experience in system validation lifecycle, including documentation review, testing, and quality assurance practices within structured delivery environments
• Strong understanding of Master Data Management (MDM) concepts, data governance principles, and data integrity expectations
• Ability to review and challenge business and functional requirements, ensuring alignment with expected system behaviour and business needs
• Experience reviewing validation deliverables (e.g. URS, test scripts, validation documentation) with strong attention to completeness, traceability, and consistency
• Ability to analyse complex system interactions, data flows, mappings, and integrations across multiple systems and domains
• Capability to identify gaps, inconsistencies, risks, and misalignments across requirements, system configuration, data, and documentation
• Understanding of GxP environments and regulatory expectations related to system validation, compliance, and audit readiness
• Strong analytical and critical thinking skills, with the ability to structure findings and provide clear, actionable insights
• Experience working in cross-functional environments, collaborating with both business and technical stakeholders

Ability to work independently on assigned topics while aligning with direction and priorities defined by the BSO